Last updated: October 26, 2026
This policy explains what information The Laundry Spot (2032 Mahoning Ave, Youngstown, OH 44509) collects when you visit thelaundryspotmahoning.com, how it is used, and the choices you have.
Information we collect
- Information you give us. If you call us, email us, or fill out a form on this site, we receive what you share, such as your name, phone number, email address, and message.
- Pickup and delivery orders. Wash and fold pickup and delivery orders are placed through our booking partner, Cents (trycents.com). Your name, address, phone number, order details, and payment information are collected and processed by Cents under their own privacy policy. We do not see or store your full card number.
- Website usage information. Like most websites, we collect basic information automatically when you visit, such as pages viewed, time on site, approximate location (city level), device and browser type, and how you found us (for example, a Google search).
Cookies and analytics
We use Google Analytics to understand how visitors use our site, and Jetpack (by WordPress.com) for basic site statistics. These tools use cookies and similar technologies. We also measure when visitors tap our phone number or the Schedule Pickup button so we know which pages help customers reach us. This information is reported to us in aggregate and is not used to identify you personally.
Our site is connected to Google Ads, which can use this data to measure whether an ad led to a call or a booking. You can opt out of personalized ads at adssettings.google.com and out of Google Analytics with the Google Analytics opt-out browser add-on. Most browsers also let you block or delete cookies in their settings.
Third-party content
Some parts of our site load content from other companies, including Google reviews (shown through the Trustindex widget), Google Maps, and Google Fonts. When these load, those companies may receive your IP address and browser information under their own privacy policies.
How we use information
- To answer your questions and handle your orders
- To run, protect, and improve our website and services
- To understand which pages and services are most useful to customers
- To send text messages about our services if you have opted in through Cents (reply STOP at any time to opt out)
We do not sell your personal information.
Children
This website is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Questions about this policy? Call us at (234) 228-9481, email management@thelaundryspotmahoning.com, or stop by The Laundry Spot, 2032 Mahoning Ave, Youngstown, OH 44509.